Privacy Policy

Era Ecosystem Services is a wholly-owned subsidiary of Offsetters Climate Solutions (“Offsetters”, “we” or “us” as the context requires). We respect your privacy as a user of this website and we are committed to treating personal information about you responsibly. We understand the need to safeguard personal information and appreciate that you expect privacy and security for your personal and financial affairs. By browsing this website, you are consenting to this privacy policy and the collection, use and disclosure of your personal information by Offsetters as outlined in this privacy policy. If this privacy policy is not acceptable to you, please do not browse this website or provide any of your personal information to us.

Collection of Personal Information

Offsetters receives and stores information that you provide to us through our website, or otherwise We collect information when you submit online inquiries, sign up for our online newsletter, engage in e-Commerce transactions, fill out surveys and when you participate in promotions or other programs that we may hold from time to time. Personal information that we collect may include your name, address, phone numbers, email addresses, credit card information and the identities of persons for whom purchases have been made. We may also collect demographic information, including your age, occupation and gender. You can choose not to supply certain personal information, but then you may not be able to enjoy some of our website features and business services.

Use of Information

Offsetters will use your personal information to respond to your requests for information about our products and services, to send you newsletters for which you have subscribed, to process and complete your e-Commerce transactions with Offsetters, and as otherwise reasonably required to provide you with products and services that you have requested. We may also use your personal information to contact you regarding projects being undertaken by Offsetters or its affiliates.


Offsetters automatically receives and records certain electronic information from server logs, including your computer's IP address and domain name, the date of your visit to this website and "cookie" information. A cookie is a small text file that is stored on your computer. The only information a cookie can collect is information supplied by you. A cookie cannot read data off of your computer. If you have set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You may configure your internet browser software to disable cookies, though your ability to access some web pages may be affected. We use such information internally, and only in aggregate form, to better serve visitors by helping us to manage our website, diagnose any technical problems and improve our marketing and promotional efforts and the content of our website.

Disclosure of Information

Offsetters will not disclose personal information about you to persons not affiliated with Offsetters except with your consent or without your consent if we are required or permitted to do so by law. Where disclosure without your consent is permitted by law and is reasonable or necessary in the circumstances, we will limit the disclosure of your personal information to the disclosure reasonably required in the circumstances.

From time to time, Offestters may engage our affiliates or hire third parties to perform functions on our behalf, such as transmitting online newsletters to our subscription list, analyzing data, providing marketing assistance, processing credit card payments, and providing other customer services. In some cases, to fulfill these functions, your personal information may be used, disclosed or stored in countries outside of Canada, such as the U.S. In all such cases, Offsetters will disclose your personal information to affiliates and third parties and authorize their collection, use and disclosure of your personal information only to the extent necessary to carry out our business operations.


Offsetters keeps personal information only as long as reasonably necessary for the purposes set out in this privacy policy. When your personal information is no longer required for Offsetters’s purposes, we will take steps to destroy, delete or erase it, or convert it to a non-identifying form.


Offsetters limits access to personal information to individuals whom we reasonably believe need to access the information for the purposes described in this privacy policy. We operate secure data networks protected by industry standard firewall and password protection systems, in order to ensure that your personal information stays protected.

Updating Information

If you wish to update your information or be removed from our mailing or e-mail distribution list, please email us your request. Please allow up to 30 days for us to update our records or otherwise respond to your request.

Changes to the Privacy Policy

Our privacy obligations are governed by Canadian privacy laws. From time to time, Offsetters may modify this Privacy Policy to keep up-to-date with privacy standards. We encourage you to periodically review this Privacy Policy when using our website and services, so that you stay informed of our most recent practices and policies regarding Offsetters’ treatment of your personal information.


If you have any questions or comments about Offsetters' Privacy Policy, please do not hesitate to contact us at, with “Privacy” in the subject header.